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What is the purpose of an investigative conference?

  1. To issue new regulations

  2. To informally discuss a complaint

  3. To review new pharmacy technologies

  4. To conduct mandatory training sessions

The correct answer is: To informally discuss a complaint

The purpose of an investigative conference is primarily to informally discuss a complaint. This setting allows those involved, including the relevant regulatory authorities and the individual or entity facing the complaint, to engage in a dialogue. The informal nature of the conference means that it's not strictly a legal proceeding, but rather a chance to clarify facts, present evidence, and share perspectives regarding the alleged issue. During this conference, participants can openly communicate, which can lead to a better understanding of the situation and potentially resolve issues before they escalate into formal disciplinary actions. This process plays a crucial role in the administrative aspect of regulatory enforcement, enabling the board or commission to gather necessary insights and determine the appropriate steps to take regarding the complaint.